Lots of choice on food menu, i had wings and mac and cheese, my fiance had brisket and chicken combo. Photos at The Craft and Cleaver in St Albans, Hertfordshire on Untappd. We...More, We made a booking during the government eat out to help out scheme for mid afternoon. Reserve a table at Craft and Cleaver, St. Albans on Tripadvisor: See 414 unbiased reviews of Craft and Cleaver, rated 4 of 5 on Tripadvisor and ranked #51 of 315 restaurants in … Great, finally starting to get what we’re paying for! However that’s where my praises stopped. Extremely organised since being re-opened!! The staff have brilliant craic if you fancy a pint on your lunch break or for a pitstop in town at the weekend!! The cooks here prepare tasty beef brisket, smoked meat and bacon. It seems now you get less, noticeable differences are the lack of jalapeños sausage which were amazing, and the bank breaking corn on the cob. customer service was good. I took some new customers during the August eat out promotion, singing the place’s praises, perfect time to go, ect. Firstly the prices have gone up considerably over...More, Been a massive fan of this place since it opened and it never disappoints!! We arrived early but were told it was fine, our table was ready, take a seat and someone will be over. - See 410 traveller reviews, 126 candid photos, and great deals for St Albans, UK, at Tripadvisor. Our next order of drinks were pretty much slammed down on the table as she was turning to leave as quickly as possible. Then they got our order wrong, bought the bill to us before we had even got our deserts. While they shadily reduce the amount of food you get, for example the platter is now nearly £50, was around £34 when I first went there, and somewhere in between last summer, certainly not as high as it is now, for that money you used to get a ton of food. Craft and Cleaver, St Albans Picture: Food - Check out Tripadvisor members' 4,091 candid photos and videos. bar staff) and it was out of this world! Immediately I notice that not all the food is there and asked the server what was on the plate, she didn’t seem to know, so I pointed out it was missing the beef rib, she took it away to come back saying the kitchen said it was perfect. So I had to speak to the supervisor, his name was Aerial. A great venue for date night, a working lunch or celebration - we've got you covered with booths, restaurant & garden seating. Their chicken wings were once something to be revered, you’d wonder what kind of chicken they came from, now look like something out of Iceland’s freezers and nothing special. Craft & Cleaver - 62 Catherine Street, AL3 5BU Saint Albans, UK - Rated 4.5 based on 76 Reviews "My shroom burger was truly delicious. Staff couldn’t have been more welcoming or gone to more trouble, and food was so good. Extremely generous portions, courteous and friendly staff and delicious cocktails. I won’t ever be returning and I will be advising people to not go there. Completely blown away by the quality and service and will 100% be back soon!More, This is the version of our website addressed to speakers of English in the United States. Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. We’re all about Barbecue, Beer & Cocktails, service with a smile & good music. Craft & Cleaver is an Industrial, Brooklyn-Inspired Barbecue Joint & Bar – bringing authentic wood-fired Barbecue, expertly-sourced Craft Beer & awesome Cocktails to St. Albans. Extremely friendly even when its busy and the...food is absolutely out of this world!! A great venue for date night, a working lunch or celebration - we've got you covered with booths, restaurant & garden seating. looking forward ro return again soon, I have never in my life been treated so badly or been spoken to like I was at this restaurant. Craft & Cleaver, Saint Albans. Home Eat & Drink Craft and Clever. We even tried the marshmallow shots (which are made in-house by...bar staff) and it was out of this world! I point out what the menu says it should have. It was not busy and 3-4 minutes later...More, Love love love the Craft and Cleaver! Bare in mind I’ve got a menu in front of me... again I ask her what’s meant to be on there, she tells me she knows it’s missing the coleslaw/pickles. Completely blown away by the quality and service and will 100% be back soon! The staff were really friendly and accommodating and the food and cocktails were insanely good! As we did I told a male member of staff to cancel our booking as we had been sat over 20 minutes without being served, to which he half heartedly mumbled sorry. A great venue for date night, a working lunch or celebration - we've got you covered with booths, restaurant & garden seating. It was not busy and 3-4 minutes later...the table next to us was occupied by more diners. - See 414 traveler reviews, 126 candid photos, and great deals for St Albans, UK, at Tripadvisor. The staff have brilliant craic if you fancy a pint on your lunch break or for a pitstop in town at the weekend!! Great covid routine in place too! Craft and Cleaver: What a gem! Details & Location; Details & location. She came back with the coleslaw, not exactly placed on the table nicely for us, by this time I’ve given up and can’t be bothered to ask for the pickles too. A girl with brown girly hair came back and...rudely blamed it on us and said the booking was done online and there was nothing they could do, her attitude was appalling. We were not disappointed. Flights. - See 411 traveler reviews, 126 candid photos, and great deals for St Albans, UK, at Tripadvisor. Then they got our order wrong, bought the bill to us before we had even got our deserts. Proudly independent, open 7 days a week! The way she spoke to us was like it was our fault and she was so annoyed at us, this was before we had barely got in the door. You will try nicely cooked pudding, waffles and brownies. We even tried the marshmallow shots (which are made in-house by...More, It’s my second time here and the first time was amazing the waitresses were amazing but the second time it wasn’t best as we were sat on uncomfortable chairs and it took ages for us to be acknowledged and they also missed some of our...More, Have been a number od times, food is always great. Lots of choice on food menu, i had wings and mac and cheese, my fiance had brisket and chicken combo. Eventually another server comes over to let us know the rib will be out shortly, what’s happened, as it was perfect 5 mins prior and we were assured it was correct? We went for some bbq wings to...share- best wings we’ve ever had. We were looking forward to a celebratory meal and we're completely disappointed. The most delicious bbq you could wish for! Ordering from Craft & Cleaver – St Albans St Albans couldn’t be easier, with the new online ordering and delivery service offered by Deliveroo. Eventually another server comes over to let us know the rib will be out shortly, what’s happened, as it was perfect 5 mins prior and we were assured it was correct? Unfortunately the place seems to be going downhill. more. We arrived early but were told it was fine, our table was ready, take a seat and someone will be over. The lads/ladies in the kitchen do a brilliant job! Can’t recommend this place enough, so looking forward to coming back once lockdown has ended.More, It’s my second time here and the first time was amazing the waitresses were amazing but the second time it wasn’t best as we were sat on uncomfortable chairs and it took ages for us to be acknowledged and they also missed some of our...order I would go again because of the food but I was a little disappointed with the service.More, Have been a number od times, food is always great. Overall I’d say poor from start to finish, I shouldn’t need to ask more than once for the correct food and that should be the initial order, I will be giving it some time before I go back, as it just doesn’t seem worth it anymore. the last year. Ultimately the servers are the face of the restaurant, so not a great experience. Restaurants. A girl with brown girly hair came back and...More, One of my favourite places to eat in St Albans, I go there fairly regularly, taking new customers most times, despite my previous poor review, they’re generally very good. more. He didn’t listen to a word I said and I am completely gobsmacked and disgusted with how badly we were treated and how aerial spoke back to me. She leaves again, clearly annoyed at her difficult customers, saying something to the bar, which wasn’t a good look. It was served to us very quickly, great I thought! Craft & Cleaver is an Industrial, Brooklyn-Inspired Barbecue Joint & Bar – bringing authentic wood-fired Barbecue, expertly-sourced Craft Beer & awesome Cocktails to St. Albans. Craft and Cleaver: Best meat in Hertfordshire - See 414 traveler reviews, 126 candid photos, and great deals for St Albans, UK, at Tripadvisor. The most delicious bbq you could wish for! Craft & Cleaver – St Albans Address. They messed up our booking, we booked for 8 and they had it down for 6. We were so upset by the situation and decided to leave. The only place i would get a burger!!! Their drink order was taken and then several minutes later they placed their food order. Craft and Cleaver: Amazing food! Proudly independent, open 7 days a week! Extremely organised since being re-opened!! once again. Their drink order was taken and then several minutes later they placed their food order. Sat Nav Reference. Great covid routine in place too! Firstly the prices have gone up considerably over...the last year. Craft & Cleaver is an Industrial, Brooklyn-Inspired Barbecue Joint & Bar – bringing authentic wood-fired Barbecue, expertly-sourced Craft Beer & awesome Cocktails to St. Albans. I won’t ever be returning and I will be advising people to not go there. Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Close to Bus Routes; Close to Railway Station; Nearby Bus Routes (10m) 34, 300, 301, 653 Nearby Station (< ½ mile) St Albans City Good job lads!More, My fiance and i came here as we love American food / BBQ food. Ordered the go to for new customers, the platter, knowing the quality to be expected. Small losses I’m sure but not so much when coupled with the increasing prices. Hotels near Redbournbury Watermill and Bakery, Italian Restaurants with Outdoor Seating in St. Albans, Mediterranean Restaurants for Families in St. Albans, Restaurants for Group Dining in St. Albans, Restaurants for Special Occasions in St. Albans, Restaurants with Outdoor Seating in St. Albans. Can a gluten free person get a good meal at this restaurant? share- best wings we’ve ever had. Our next order of drinks were pretty much slammed down on the table as she was turning to leave as quickly as possible. Craft and Cleaver, St Albans: See 414 unbiased reviews of Craft and Cleaver, rated 4 of 5 on Tripadvisor and ranked #51 of 315 restaurants in St Albans. Staff were very friendly and attentive. Get directions. customer service was good. Will not be recommending. Ordered the go to for new customers, the platter, knowing the quality to be expected. We were not disappointed. I mean it’s only been 2 times we’ve had to ask after initial order... our original server eventually comes back to make sure everything is ok, I ask for the coleslaw and pickles that’s she pointed out was missing. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Can’t recommend this place enough, so looking forward to coming back once lockdown has ended. Due to certain dietary reasons I can’t eat pork. We were looking forward to a celebratory meal and we're completely disappointed. Just to say thank you for a fantastic dinner yesterday evening, before we sadly have to enter Tier 3 again. If they had been polite and apologetic to start with we wouldn’t have minded the error, things happen but this was shocking from start to finish! If they had been polite and apologetic to start with we wouldn’t have minded the error, things happen but this was shocking from start to finish! Note: your question will be posted publicly on the Questions & Answers page. Then during the evening they bought food over to us which wasn’t ours and got irate when we said it wasn’t ours, didn’t even apologise for the fact they had got it wrong. We went here for our anniversary meal after being drawn in by their amazing instagram pics. The great location of this restaurant makes it easy to reach even in rush hours. Craft and Clever. Get quick answers from Craft and Cleaver staff and past visitors. Transport. Staff couldn’t have been more welcoming or gone to more trouble, and food was so good. Get directions 62 Catherine St. St Albans, England, United Kingdom. Will not be recommending.More, Love love love the Craft and Cleaver! We will be back to support you as soon as you are allowed to re-open.More, Me and my partner have been several times and we always leave happy, full and content. Quality and quantity decreasing, prices increasing, and don’t get me started about the service! 51.755923, -0.338323. Hotels near Redbournbury Watermill and Bakery, Italian Restaurants with Outdoor Seating in St Albans, Mediterranean Restaurants for Families in St Albans, Restaurants for Group Dining in St Albans, Restaurants for Special Occasions in St Albans, Restaurants with Outdoor Seating in St Albans. They messed up our booking, we booked for 8 and they had it down for 6. Their chicken wings were once something to be revered, you’d wonder what kind of chicken they came from, now look like something out of Iceland’s freezers and nothing special. So I had to speak to the supervisor, his name was Aerial. I mean it’s only been 2 times we’ve had to ask after initial order... our original server eventually comes back to make sure everything is ok, I ask for the coleslaw and pickles that’s she pointed out was missing. Every Monday the menu will be announced on their socials along with details for ordering and Friday delivery. Clearly annoyed at the customers that have been (politely) asking for their food to be correct, not her fault the kitchen is sending out incorrect orders, I get that but likewise not our fault either. We are so sorry that you have to close...More, Me and my partner have been several times and we always leave happy, full and content. TL148076. - See 411 traveler reviews, 126 candid photos, and great deals for St Albans, UK, at Tripadvisor. It seems now you get less, noticeable differences are the lack of jalapeños sausage which were amazing, and the bank breaking corn on the cob. I tried to explain to him why we weren’t happy but he interrupted me, told me we shouldn’t have been rude, that the customer isn’t always right, that it was our fault, that we should be the bigger people and not be rude even if they were, tried to shut me up and said “what is it you want, discount?”, argued back at me when I said there was no customer service his response was yes there is our staff are good and that maybe one of them was having a bad day. Great, finally starting to get what we’re paying for! Welcome to Craft & Cleaver. Craft and Cleaver: Superb! We...left very satisfied and highly recommended to friends and family.More, We made a booking during the government eat out to help out scheme for mid afternoon. So I went over to speak to the manger, there wasn’t one in. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. 62 Catherine Street St Albans AL3 5BU. Bare in mind I’ve got a menu in front of me... again I ask her what’s meant to be on there, she tells me she knows it’s missing the coleslaw/pickles. 62 Catherine Street, St. Albans AL3 5BU England. The only place i would get a burger!!! We went for some bbq wings to...More, This is the version of our website addressed to speakers of English in United Kingdom. 62 Catherine Street, St Albans AL3 5BU England. Get quick answers from Craft and Cleaver staff and past visitors. So I went over to speak to the manger, there wasn’t one in. Craft and Cleaver Brooklyn-style Barbecue, Cocktails & Craft Beer Catherine Street, St Albans www.craftcleaver.co.uk the table next to us was occupied by more diners. I understand prices go up over time (inflation, costs, covid, all sure to increase prices) and they’d be a bit more palatable if I was seeing the same food on my plate. CRAFT AND CLEAVER, St Albans - Updated 2020 Restaurant Reviews, Photos & Reservations - Tripadvisor. Overall I’d say poor from start to finish, I shouldn’t need to ask more than once for the correct food and that should be the initial order, I will be giving it some time before I go back, as it just doesn’t seem worth it anymore.More, Been a massive fan of this place since it opened and it never disappoints!! He didn’t listen to a word I said and I am completely gobsmacked and disgusted with how badly we were treated and how aerial spoke back to me. rudely blamed it on us and said the booking was done online and there was nothing they could do, her attitude was appalling. We went here for our anniversary meal after being drawn in by their amazing instagram pics. Immediately I notice that not all the food is there and asked the server what was on the plate, she didn’t seem to know, so I pointed out it was missing the beef rib, she took it away to come back saying the kitchen said it was perfect. As we did I told a male member of staff to cancel our booking as we had been sat over 20 minutes without being served, to which he half heartedly mumbled sorry. Holiday Rentals. Clearly annoyed at the customers that have been (politely) asking for their food to be correct, not her fault the kitchen is sending out incorrect orders, I get that but likewise not our fault either. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. The lads/ladies in the kitchen do a brilliant job! Can a gluten free person get a good meal at this restaurant? The staff were really friendly and accommodating and the food and cocktails were insanely good! While they shadily reduce the amount of food you get, for example the platter is now nearly £50, was around £34 when I first went there, and somewhere in between last summer, certainly not as high as it is now, for that money you used to get a ton of food. Otherwise the lack of 50/50 fries is a big loss in my opinion but we’d lost those by Xmas last year, so that wasn’t a shock, and there’s always the upsell to sweet potato fries (They used to nail a sweet potato fries). Just to say thank you for a fantastic dinner yesterday evening, before we sadly have to enter Tier 3 again. 62 Catherine St, St Albans, AL35BU. I point out what the menu says it should have. I took some new customers during the August eat out promotion, singing the place’s praises, perfect time to go, ect. Note: your question will be posted publicly on the Questions & Answers page. You’ll find us on Catherine Street, St Albans – just off the High Street at the top of town. We were so upset by the situation and decided to leave. It was my friends birthday and they unfortunately tarnished the evening for us. Comfort food; Craft and Cleaver very recently started a weekly ‘Barbecue Feast’ Delivery service with a different ‘Feast’ each week. She leaves again, clearly annoyed at her difficult customers, saying something to the bar, which wasn’t a good look. Extremely generous portions, courteous and friendly staff and delicious cocktails. OS Reference. Good job lads! St Albans is a great place for idiosyncratic eating, away from chains- although there are plenty in the town, you could eat out every day for weeks without going to the same place twice- and although a Punch Tavern operation, the Craft and Cleaver fits in well with this ecosystem. food is absolutely out of this world!! We are so sorry that you have to close...once again. Reserve a table at Craft and Cleaver, St Albans on Tripadvisor: See 414 unbiased reviews of Craft and Cleaver, rated 4 of 5 on Tripadvisor and ranked #51 of 315 restaurants in St Albans. Then I had the burnt ends cheese burger with fries and slaw which again was amazing and my husband had a plate of the burnt ends and ribs. We will be back to support you as soon as you are allowed to re-open. Otherwise the lack of 50/50 fries is a big loss in my opinion but we’d lost those by Xmas last year, so that wasn’t a shock, and there’s always the upsell to sweet potato fries (They used to nail a sweet potato fries). However that’s where my praises stopped. Then I had the burnt ends cheese burger with fries and slaw which again was amazing and my husband had a plate of the burnt ends and ribs. Then during the evening they bought food over to us which wasn’t ours and got irate when we said it wasn’t ours, didn’t even apologise for the fact they had got it wrong. Find out what's popular at The Craft and Cleaver in St Albans, Hertfordshire in real-time and see activity I understand prices go up over time (inflation, costs, covid, all sure to increase prices) and they’d be a bit more palatable if I was seeing the same food on my plate. Staff were very friendly and attentive. Even though they also said you can’t book online for more than 6 people. We called twice, checking 8 was ok and that we had to be outside because there was 8 of us. Even though they also said you can’t book online for more than 6 people. order I would go again because of the food but I was a little disappointed with the service. 4.6K likes. Industrial Pub & Smokehouse specialising in authentic Low N’ Slow BBQ, Cocktails & Craft Beer Over 20 minutes later we still hadn't been served by any one of the several members of staff that were milling about. It was served to us very quickly, great I thought! Craft & Cleaver. Quality and quantity decreasing, prices increasing, and don’t get me started about the service! looking forward ro return again soon, I have never in my life been treated so badly or been spoken to like I was at this restaurant. I tried to explain to him why we weren’t happy but he interrupted me, told me we shouldn’t have been rude, that the customer isn’t always right, that it was our fault, that we should be the bigger people and not be rude even if they were, tried to shut me up and said “what is it you want, discount?”, argued back at me when I said there was no customer service his response was yes there is our staff are good and that maybe one of them was having a bad day. Ultimately the servers are the face of the restaurant, so not a great experience. Proudly independent, open 7 days a week! The lady Megan refused to swap out the pork options for something else in the ‘platter for two’ even thou I was willing to p Unfortunately the place seems to be going downhill. Over 20 minutes later we still hadn't been served by any one of the several members of staff that were milling about. Extremely friendly even when its busy and the...More, My fiance and i came here as we love American food / BBQ food. She came back with the coleslaw, not exactly placed on the table nicely for us, by this time I’ve given up and can’t be bothered to ask for the pickles too. Small losses I’m sure but not so much when coupled with the increasing prices. The way she spoke to us was like it was our fault and she was so annoyed at us, this was before we had barely got in the door. It was my friends birthday and they unfortunately tarnished the evening for us.More, One of my favourite places to eat in St Albans, I go there fairly regularly, taking new customers most times, despite my previous poor review, they’re generally very good. Claim your business. Craft and Cleaver: Beer and meat! left very satisfied and highly recommended to friends and family. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We called twice, checking 8 was ok and that we had to be outside because there was 8 of us. Us was occupied by more diners UK, at Tripadvisor were looking to. When coupled with the service pretty much slammed down on the Questions & answers page members..., so looking forward to coming back once lockdown has ended a great experience restaurant reviews 126... Online and there was 8 of us friends birthday and they unfortunately the! Makes it easy to reach even in rush hours the restaurant, so not a great experience go to new... Booking during the government eat out to help out scheme for mid afternoon a... Again because of the several members of staff that were milling about us before we sadly to... 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