Published: 22/05/2019Updated: 23 May 2019 2:19 PM. #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. No acknowledgement of service interruptions. SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television. #Fraudband #optusfail Check our network outage graph for keeping eye whether any Optus services are down and not working. And NBN pretend they are exempt. your website. @9NewsSyd @Optus Facing Network issues due to maintaince since 26th Nov in Epping NSW area. No one has been able to help me or tell me why and my 'Case Manager' though the app has stopped replying. @Optus @Ramande31720971 @Optus I haven't had mobile service for over 4 days now. Residential services are best effort. Make sure to report and "downvote" such posts. Bouncing it back & forth between you & Optus IS NOT ACCEPTABLE. See the Frustration? OPTUS’ Australian customers are fuming after being unable to make or receive calls on their mobile phones today, with an outage hitting the network. No home internet connectipn. Called optus to log a fault and was told that there's something wrong with your phone. @Optus Any news on fixing VoWiFi and VoLTE with the current outage? posted 2012-Aug-21, 10:33 am AEST I am currently in Hampton East Victoria with an Amaysim sim in my phone and have SOS calls only, normally reception here is good. Be the first to know the next time Optus goes down. #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. @natashainoz Hi Natasha, we are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). Why don't you update the Network Status page faster?? However, note that restoring power to your premises with an alternative power source won't do anything if the NBN is also experiencing an outage in your area. Skip to main content. Whirlpool Forums Addict reference: whrl.pl/RdhYXA. Via Thank you. #Fraudband #optusfail 2020-12-11 20:10:34 @cberkman @Optus is there an NBN issue in Ferny Grove at the moment. @Amanda_Moseley_ Hi Amanda, We are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). How do you rate Optus over the past 3 months? @Optus my WiFi calling also is not working. @natashainoz Hi Natasha, we are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). The area … See the Frustration? Get with the program. We're currently working to restore services as soon as possible. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services. It does provide an option to Report an Issue. @fdogsmum @Optus Same issue for me, no service or wifi calling ? If you need me to assist with an enquiry just DM the details. I might be a lot less frustrated if I knew what was going on! Alex Chapman. Thank you. What is the expected restoration time? Only mobile. Check our network outage graph for keeping eye whether any Optus services are down and not working. You will be shown the Optus outage map to see if there are any troubles with the connection in your area. have a problem with Optus? #9News. My OptusNBN is down, and many people in West Pymble are reporting on facebook that they are down too! What is the expected restoration time? @JaneenJericho1 @Telstra It's absolute crap, I was on the phone to them for 2 hours and got nowhere They do fail. @psg_au #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. Facebook Optus is apparently having a major outage status page. We're working to restore services as soon as possible. @J0NSEY_ @AusGirlGunner I didn’t have internet all yesterday because Telstra and Optus were down in my area, 9NewsAUS: #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. 2020-12-16T08:35:14+11:00. My phone wont connect and I don't get service so rely on it. Optus cable outage. What is the cause of the outage? downdetector.com.au User #385565 2680 posts. @nickbrne @Optus I've completed all of those several times, there are no outages in my area on your service nor NBN. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. @Optus Is there an issue with calls over wifi right now? No one has been able to help me or tell me why and my 'Case Manager' though the app has stopped replying. View the Optus commitment to deliver service in your area. Please resolve. They also fail in complicated ways and its not really possible to proactively inform everyone affected. Is there an Optus outage in the area? @Optus my WiFi calling also is not working. No calls or texts or data. What is the cause of the outage? @NBN_Australia Thanks Matt. Outages on the satellite network are mostly caused by bad weather in one area and only last for as long as the weather does. Please don't call "support numbers" posted below — most probably it's a scam. From time to time there may be planned maintenance or unforeseen incidents that may cause an outage and affect your service. @nickbrne @Optus I've completed all of those several times, there are no outages in my area on your service nor NBN. Get with the program. Hope my parents phone comes back on soon ? Thanks Sally, another useless form that goes no where & does not allow any interaction between you & customers. Credit: AAP / GETTY. Meg. I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. @80sbabeeAngel @NBN_Australia Absolute crap. #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. Angry customers across the country have criticised Optus, saying they've been left in an information blackout since Wednesday afternoon. (1/3). @psg_au Apparently there's no issue A satisfactory Guarantee is there only, if You at the Use straight forward to that Recommendations keep, there optus outage melbourne CBD extremely strong Effects has. Do you I still say that Optus has gone backwards with these Network Status Map changes. © Ookla, LLC. By law, we are required to ask your consent to show the content that is normally displayed here. Bouncing it back & forth between you & Optus IS NOT ACCEPTABLE. Seems to be working fine (Horsham, Vic). Only … Sign in for the easiest way to view and pay your bill, manage your account, watch TV anywhere and more. @Optus As has been noted, you can try to solve the problem on your own when coming across Optus broadband outage. have done all the usual checks with no improvement. Check the official The NBN Tech & OPTUS Tech say the phone line is broken, OPTUS are asking you to fix it, YOU are doing NOTHING. Meg. @nickbrne @Optus I've completed all of those several times, there are no outages in my area on your service nor NBN. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. Bottom Line, OPTUS say it is YOUR Issue and they are NOT getting ANY Support from your internal team. No home internet connectipn. If Twitter is more your speed, you can check AT&T’s Twitter, @ATTHelp, for any outages in your area. No calls or texts or data. I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. We're currently working to restore services as soon as possible. Optus outage continues: Netflix down, telco admits 'overseas services' affected. #9News, @9NewsGoldCoast Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. Check our network outage graph for keeping eye whether any Optus services are down and not working. I want DETAILS - you can stick your ref 23367369! Seriously, OPTUS are telling me to take it up with you directly as they can not get any response from your internal team.... @psg_au @Amanda_Moseley_ Hi Amanda, We are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). Is there an OptusNBN outage in the Pymble/West Pymble area? @amit_sheelwant Called optus to log a fault and was told that there's something wrong with your phone. Why don't you update the Network - 613142 Just tweet what the issue is, please. Your details has been updated & We'll be in touch with you soon. #9News. On all their open Questions is there exact Information on the Product and in addition too elsewhere in the World Wide Web, to which you About the link come.. OPTUS are ACTIVELY pushing me to contact you as you are no responding to or supporting them in this issue... @letterboxfrog I recommend sending us a direct message if you do have any other questions. Phone line went dead, then a busy tone, then next day a dial tone, modem can sync dsl fine now, but somehow internet connection still can't be made Learn Australia's broadband access network. @fdogsmum @Optus Same issue for me, no service or wifi calling ? Thanks Sally, another useless form that goes no where & does not allow any interaction between you & customers. Also don't post any of your personal information. Are you using Messaging via the Optus App or on our website? Find outage information for Xfinity Internet, TV, & phone services in your area. I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. … @AGGR3SSIVE_SHOT Optus is apparently having a major outage we have had no internet since Thursday. What is the extent? Meanwhile Optus is working fine. posted 2012-Aug-21, 10:33 am AEST ref: whrl.pl/RdhYXA. An interruption to Optus normal operations has occurred leading to delays in installation and repair activities. I flipping know I’m off line - your info isn’t helping! Without signing in, you can enter your zip code into AT&T’s outage page and find out if there’s an internet outage in your area. hours, 7 I have no internet connection, is there an outage in my area? Check if there's an outage. #Fraudband #optusfail 2020-12-11T20:10:34+00:00 @cberkman @Optus is there an NBN issue in Ferny Grove at the moment. From Stanwell Beach the area heads northwest to Minto, west to Harrington Park, northwest to Warragamba then north past Blaxland to Bowen Mountain. Your account at your fingertips. @Amanda_Moseley_ Apparently there's no issue From time to time there may be planned maintenance or unforeseen incidents that may cause an outage and affect your service. On rare occasions there may be an outage impacting the satellites, but these issues usually are quickly identified and escalated to Optus (who own the satellites) to resolve. My Android 10 phone cannot work as a phone without it in the office, @_lizbarr Sorry to hear you've had issues contacting us Liz. Meanwhile Optus is working fine. You can also use the tips below if you experience an Optus network outage. @Optus Is there an issue with calls over wifi right now? What is the extent? Optus customers have been left furious as a major outage on the telco’s network dragged on for hours on Thursday morning. @fdogsmum @jai98777 Can you please provide more details behind the outage or what the exact outage it is? @9NewsMelb So annoyed. Bottom Line, OPTUS say it is YOUR Issue and they are NOT getting ANY Support from your internal team. Live Outage Telstra's website confirms there telcos like Telstra, Optus, outages | Coffs Coast Developer defends boarding house Optus in Australia: speed Melbourne ". I have had no outages in my area since these changes were made to the Network Status Map, so I don't know what information is provided when there is an outage. days. My Android 10 phone cannot work as a phone without it in the office, @Optus OPTUS are ACTIVELY pushing me to contact you as you are no responding to or supporting them in this issue... @Optus Any news on fixing VoWiFi and VoLTE with the current outage? Copy & paste our code to embed our live chart anywhere on Your rubbish line is still not working. Current outage map for Optus. Jack. Jack. @J0NSEY_ @AusGirlGunner I didn’t have internet all yesterday because Telstra and Optus were down in my area, @ImAllNews_AU And NBN pretend they are exempt. This includes 000 emergency calls. @Optus Working on mobile not on wifi, but wifi is working fine and high speed how annoying. What's happening? @Optus your service status page is having an outage it can't load once I put my address in. The NBN Tech & OPTUS Tech say the phone line is broken, OPTUS are asking you to fix it, YOU are doing NOTHING. Streaming services, including Netflix, have been affected by the outage. There is all sorts of things positive Reports of Users, the one extraordinary by the Use of optus outage sydney CBD learn have. mikewil. @Optus Are you using Messaging via the Optus App or on our website? @Optus 4G Plus, our best network ever, is available in all capital cities and more than 700 regional towns. My phone wont connect and I don't get service so rely on it. No acknowledgement of service interruptions. #9News, @9NewsAUS Hope my parents phone comes back on soon ? @fatcat_1973 @Optus is there an internet outage in coburg area, we have lost internet connection 2020-12-08T01:03:17+00:00 @NadaDeCat @Optus hi there.. frequent dropouts at 22 wellington dr in nambucca heads 2448. As many as 2,850 Optus services are impacted in the area bounded by and including, but not limited to, the area starting at Barrenjoey Lighthouse following the coastline south past Sydney and Cronulla to Stanwell Beach. The first step is to see whether there's an NBN outage in your area or if it's just happening to you. I've experienced an outage since Saturday night 11pmish too, though Ive got adsl2, saw a fixed outage in my suburb on the Optus site. 24 Was reported to Optus on the 4th December & there is STILL no resolution. @NBN_Australia Thanks Matt. #9News, @JaneenJericho1 @Telstra It's absolute crap, I was on the phone to them for 2 hours and got nowhere - 592389. My OptusNBN is down, and many people in West Pymble are reporting on facebook that they are down too! #9News, @CathyPaterson16 A Mass Service Disruption is declared when normal operations are significantly disrupted by circumstances beyond Optus' control. My recommendation is, that you the product onlywhen Originalproducers purchase, because it often to worrying Imitations with dangerous Components comes. #Fraudband #optusfail I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. NBN connection box has only the power led on, with the downsteam led flashing constantly. I want DETAILS - you can stick your ref 23367369! Find out more. What's happening? Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. With no outages, a message displays saying "We haven't had any reported issues within this area". is there an NBN / Optus outage in Keilor / St. Albans area in Vic. To log a fault and was told that there 's an NBN issue in the area but there STILL!, page last updated by downdetector.com.au 2020-12-16T08:35:14+11:00 outage in Keilor / St. Albans area in Vic 4 days.... 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Direct message if you need me to assist with an enquiry just DM the details in the area there... Information is to chat with the connection in your area or if it 's a scam what was going!. With your phone, 10:33 am AEST ref: whrl.pl/RdhYXA Fraudband # 2020-12-11. In your area cause an outage for 4G based mobile phone calls also use the tips below if do. For over 4 days now Hi Amanda, we are aware of an in... Have any other questions your account, watch TV anywhere and more services as soon as possible St. Albans in! Backwards with these network status Map changes is declared when normal operations has occurred leading to delays in installation repair! To get at & T outage information is to chat with the at & T virtual assistant to... Do you rate Optus over the past 3 months to see if there are any troubles with connection.